We telephone-ordered a pizza and chicken wings for pick-up. The caveat for the wings was that "THEY MUST BE VERY VERY WELL DONE." Probably the order was confused because the wings were rare and the pizza had burned spots including a two-inch black bubble on the crust. Upon opening the containers, we immediately called the store and told the person who answered that the wings were definitely not what we had distinctly specified. Expecting they might respond with an offer to (1) redo and deliver them (2) redo and have them ready for pickup (3) apologize, we got none of the above. We did get a non-committal, disinterested sounding "OK," followed by ten seconds of silence and a hang-up. We put the wings in the oven broiler but the pizza was a waste of money, time and tomato sauce.