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  • I eat at ABP usually at least twice a week while in Pittsburgh, PA. I usually go to the location down the street, but there is an ABP in 600 Grant St. that I go to for convience. I order the same thing usually, Thai Chicken Salad and recently, I've switched to a different dressing as a substitute. Most locations, either in Pittsburgh or in New York, will just mix Srichacha and BBQ sauce, as requested. The location in 600 Grant St. every time gives me a hard time and berates me for doing so. This is not a difficult or complex request; instead of the Thai Peanut Sauce, just add the BBQ & srichacha sauce. Upon asking for this, I was told "No." When I asked why, I was told "We don't do that." Upon further inquiry, your staff did not have an adequate response and repeated, "We don't do that. Other locations SHOULDN'T, and we don't." This is the most ridiculous thing I have ever heard. If you want to charge me extra for the mixture of sauces, fine. But I was not given this option, instead, I was told flat out "No." I am furious that I ever have write such an idiotic complaint, but this is just ridiculous. Go ahead. See for yourself. If you like the Thai Chicken Salad, and enjoy srichacha and BBQ sauce (it's a great combo), order it and see the ensuring madness.
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