Phone ladies are super rude. Make sure if you decide to come here that you KNOW what you want cause they will be quick decline you and send you on your way if you decide to switch from gel mani to a full set. Scheduled with some random lady and the nails lasted literally a week. All broke off. Later I wanted to schedule another appointment to get them fixed and they don't even call me to tell me they couldn't fulfill my appointment. Instead they email me and I call 5 times to follow up and they don't pick up their phones. Never again!