The food's a notch above Olive Garden and about twice the price. The decor is seriously outdated, very 1983. Service is hit or miss, but they always manage to pull it off when it's important. I had a friend recovering from surgery who was craving cannoli with her entree and so we ordered a cannoli and a tiramisu for our to-go desserts. After placing our order by phone (at around 8:30 at night), they called us back to tell us they were out of cannoli, would two tiramisus be okay? We were REALLY disappointed, but it happens. When I went to pick up our food, the host said that the chef had decided to make a FRESH cannoli for us, and it was literally the best thing I ever ate. That was my first trip to Riazzi's and their efforts to make a customer happy have ensured that I'll be back for another trip! (edited to fix a typo)