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  • Car won't start. Crap. Praying it's just the battery and not something more serious. Wait for DH to get back home so he can jump start me. I make it to the nearest auto shop, Auto Zone. Anita is the one in the store helping everyone and their mother, cousin and great-uncle. Seriously, the woman had a store full of people but managed to acknowledge everyone and guide them in the right direction or start to look up whatever they needed. In my case, she grabs a battery tester as well as another customer's windshield wipers (which she will be installing for the guy!) and asks us both to follow her out the door. She tests my battery and confirms that it does in fact need to be replaced (phew!). As we head back into the store, she comments that she noticed the battery is a Checker Auto battery and do I know if there's still a warranty on it. Huh? No clue. She proceeds by calling the Checker across the street and asking them to look me up in their system. After much searching they finally find me in the CA database as I apparently bought the battery in San Diego (huh? still no recollection, but ok). She hangs up and tells me that if I go across the street to get my battery they will give me a prorated rebate on the old battery. That prorated rebate - ALMOST 50 BUCKS! So THANK YOU ANITA! Thank you for going way above and beyond the level of service I would expect at an auto shop, and thank you for saving me so much money. I will certainly be back to give you my business in the future.
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