The folks that work here are the best. They are always incredibly helpful, and the really seem to know what's what with hardware. We're new to Phoenix, and they've been very patient and have given good advise when we've had questions about the best approach to yard work or minor repairs here as opposed to Pittsburgh where we moved from. Yea, they may not have everything - if you want to look at 10 different lawn mowers, this is not the place. But for most things they have it, it's easy to find or to get help finding it, and you can get in and out easily. Gee, I think I'm describing a neighborhood hardware store!! What a concept!!!