We had purchased a Groupon for this restaurant without ever eating there and I'm glad we did!
My wife and I went up on a Sunday afternoon and were greated by a friendly hostess who sat us promptly (we did make reservations - through opentable.com - but they were not busy at the time we went - 3pm.) We sat at a table that was in the bar area with a view of the neighborhood.
The waitress was very friendly and attentive to our needs. While we waited for our salads the owner stopped by our table and thanked us for coming in (very genuine.) A few moments later he came back with some eggplant appetizers for us to try, which we thought was very nice.
Our food came out in a timely manner and was quite good. Again, we had a Groupon so our bill ended up only being a couple bucks. Overall, as with all the restaurants in Little Italy, it's a bit pricey, but remember you are going for the entire experience which made it all worth it!!
We'll definitely visit again!