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  • We are extremely disappointed with our stay at AZ grand. Rooms were acceptable but small. Only one TV of the two worked. No microwave and the fridge was stocked with obscenely expensive drinks and snacks. Checkin was slow but since there was a line it's expected to wait our turn. We were handed a map with brief explanation how to find our room. 20 minutes later we finally found a maid, who apparently didn't speak English, but did direct us to our room. Great! But.......maybe not as one key card didn't work at all and at times it took 3 "Hail Mary's " for the other to work!. The water park was so crowded it was not enjoyable. Again, expensive drinks and food. Attendants were marginally helpful and unfriendly. Sunset brought poorly lighted areas to walk to or from rooms. We did get great rates since we were part of a wedding party but the extras made up some of the difference. So.....I can say, never again!
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