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| - I've come here a couple of times, once for my initial x-rays and another time for a cleaning.
The first time my husband and I came here, we were a little confused. At other dentists we've been to, our first visit included x-rays and a basic cleaning. Here, our first visit only consisted of taking our x-rays and then they wanted us to come back for our cleaning.
They told me I needed a regular cleaning, and that my husband needed a deep cleaning. My husband declined the deep cleaning and asked if he could just get the regular cleaning, and was told he couldn't. I thought that was very strange - I've never been to a dentist office that declined to do a basic cleaning.
My husband decided he didn't want to schedule anything with them, but I still came in for my cleaning and filling.
Dr. Harouni was quick and efficient, I think it took at most 15 minutes to get my filling. I think maybe he used too much of the filling material or something, though, because then when he tried to floss between my teeth, the floss kept getting stuck and broken. He had to use a separator and various other tools to clear some space before the floss was finally able to go through without breaking.
Afterward, it was a bit of a wait before my dental hygienist was able to do my cleaning. I think I sat in the lobby for about 20-30 minutes before she was ready for me. I thought she was friendly, and it didn't take her too long.
I found that most of the staff was friendly, and they are great at communicating. I always get an email, text, and phone call reminder before my visits.
I'm a little conflicted, as I found my interactions with their office pleasant, but I still find it odd they wouldn't allow my husband to get a basic cleaning. They didn't provide any reasoning, and in retrospect, we should have asked.
Other than that, they seem like a great place. They are in an easy location to get to, right by the Galleria Mall, and there's plenty of parking. And if you have Teachers Health Trust, they take it.
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