Had to get an MRI today. I'll admit I came in in a bitter mood, but the customer service was very pleasant and made me feel at ease. Upon checking in to walking out, every employee I encountered was nice. Lady at the front desk was very quick and polite. Once I entered the MRI waiting area, another lady who gave me my gown and paperwork to fill out was cheerful and clearly instructed me on what to do. Although it was a bit of a wait, Steve, the technician who did my MRI was very kind, thorough in explanations, and made me feel comfortable through out the entire process.
They do offer night time appointments as well for those of you with a less flexible schedule.