I have been going to Jack Astors Willowdale since its opening April fools day 2013. Firstly the female and male staff at the bar downstairs ( street level) are excellent and within going their twice they knew my name. I have had dinner there on 3 occasions. The food arrives fast however I prefer the bar on the main level for quick attention and service personified. I was saddened to learn this past week that Shabana was no longer with Jack Astors at the bar main floor. Excellent with all the customers. Would like to know the reason. As an entrepreneur and having opening a licenced restaurant in my 20's and founded one of the top fine dining catering companies in Toronto , I should be the worst critic. Yonge and Sheppard needed Jack Astors. Most of the places in the area are overpriced for low quality food, and most places the service sucks other than St Louies. Trevor Jones.