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| - We visited the Speakeasy last night. The atmosphere is nice with a central stage that you can see from all tables. Poor service is the reason for the low rating. The wait staff ignored our table for 30 minutes after we seated. I ordered a bottle of wine from the bar. The bartender gave me 2 glasses & explained the waitress would bring it right out since we were at a table. Another 20 minutes later I flagged down the hostess for help. Had we not purchased tickets for the show, I would have left.
Our waitress brought the wine and blamed a waiter for the mix-up. When he objected she took ownership saying that it was her oversight & things would be good now. Okay. Well it got worse not better. She then had to get a corkscrew (she was bringing a bottle of wine). When she attempted to open the wine, she shook it and couldn't get the opener in. I offered to help with open the bottle and redid the corkscrew. The wine tasted fine so we were good again, except she took off without taking our dinner order. Another 10 minutes go by, the music has started. We flagged another staff person to help us find our waitress and ended up ordering an appetizer for a start . Because of the mixup in ignoring our table, the waitress said the house would comp dessert. Okay.
The asparagus bruchetta is very good as is the apple & fig, and the salmon. The mushroom bruchetta is so so - just mushrooms on bread, no herbs or oil. As a split appetizer it is good for two but it is not dinner. Our waitress did not return so we could order entres and I was done reporting it.
Khani Cole was in great voice and the pianist was fantastic. The percussionist was also good. The acoustics could be improved as video of a song clearly displays a high overall noise level over the music. But in the moment, the band sounds good and dance floors are available.
We went to the bar to get refills on water. In the second set the waitress finally came back. We ordered a second bottle of wine and decided it was too late for dinner. She asked if we wanted dessert and recommended tiramisu. The cake had nice moisture but was sweeter than most. I would give it 2 stars even if it was to be on the house.
After the set, I asked for the check. The waitress dropped off our bill, except it wasn't our bill. I brought it to her and asked for the right check. When she came back, dessert was not comped and there was no apology. I understand that people can be new but I feel the service was way below that. If I could give the Speakeasy 0 stars I would. Beside the waitress, the manager, bartender, hostess, & other waitstaff all knew she wasn't doing well in her role. Management should have stepped in.
The Speakeasy has been open 4 months but if this is their typical service, they will lose the customer base they are seeking. I know I am extremely unlikely to go back for dinner or recommend it to friends.
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