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  • I've been to dozens of doctors offices over the last several years and have been continually frustrated by bad service, long wait times, unhelpful staff, and half-hearted medical care. Then I signed up with One Medical Group and was blown away by how different they were. For starters, they're ORGANIZED. Most doctors offices are stuck in the 1990s, technology-wise, but One Medical Group has a state-of-the-art computer system that makes everything easy. Need to make or change an appointment online? Check. Want to email your doctor with a follow-up question? Check. Want to see your lab results as a PDF? Absolutely. It seems amazing to me in the year 2017 that more doctors don't offer these services, which makes me appreciate One Medical Group all the more. More important than that, the people are fantastic. In my 18 months as a One Medical Group patient, I've never encountered anything but smart, courteous and extremely knowledgeable people, none more so than my primary care physician, Dr. Thomas Tsai. I could tell from my first appointment with him that he wasn't the "assembly line" kind of doctor. He genuinely cares about the health of his patients and takes the time he needs to make sure they get the best possible care. And he absolutely knows his stuff. I've already seen him about a whole host of medical issues, from the minor to the not-so-minor, and he's helped me greatly every single time. I've been recommending One Medical Group to everyone I know who's looking for quality medical care. I only wish my specialists were as sharp, friendly and organized as Dr. Tsai and associates.
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