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  • There will be no future orders. I'm very disappointed and dissatisfied with this whole experience. An apology simply will not cover this type of negligence. I honestly feel like I want you to come take your windows back and give me a full refund. I'd much rather give my business to a company that treats customers like they matter, and they're not another number. I'd much rather have tarps covering my windows until I find a better company to help me with this project. The job is only half done, I was willing to spend the other half so all the windows matched for resell value. This doesn't only effect my investment in my home it effects my wallet now. I can't believe that no one called to follow up on my complaint and no one is trying to keep my business. I was retail management for ten years. I treated my customers better when they'd only buy a pack of gum. This whole situation could have been avoided if only you people did your job properly. Instead you think you can get away leaving glass behind each time you entered my home, and using my bathroom as if it were public. This is unacceptable on all accounts. This job should have been completed in an afternoon. Almost three mobths later I'm dealing with a job that still is not complete. I will be filing a complaint with the Better Business Bureau. I hope customers read my review and think twice about what they're getting themselves mixed up in. Way to take advantage of the fact that I can not return your product and I'm stuck cleaning up after your installation. I actually stepped on a piece of glass, what if i ended up in the hospital, what if my dog stepped on the glass and I had to take them to the vet? I am outraged.
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