Sadly, we called ahead to place an order for pick up (it was a girl who took our order) and once we got there, the take out gal was very disrespectful and aggressive in the fact that we "were wrong" and supposedly we didn't call ahead with an order. She then suggests that someone else "must not have written down the order". This was last night 1/17/2018 at roughly 8pm. Thus, we showed her the conversation history on my call log and she couldn't deny it at that point. So, we placed the order again and waited 20 minutes in the lobby. The whole time we were there she was the only girl working 'take out' so we knew it was her that didn't want to take responsibility which is frustrating. Moreover, she was frantically counting her cash at the register and tip jar the whole time. Finally, once we got our food, she didn't give us any utensils, napkins or the side for a dish. This was such a bad experience and very sad since I've been going to the other Oreganos locations for nearly 10 years without ever having any issues. This was my first and last time and this location. I would give this review negative stars if possible because of that girl.