It was my and my daughters first time ever shooting a gun or at a shooting range. I went with a friend that had experience and their own gun. The guy at the service counter was amazing and so patient. He gave us a run down of all safety measures and how to hold the gun he recommended I rent. I was amazed how much time he was able to help us. I appreciated so much. It was a great experience and it wasn't just the one guy but everyone was so helpful. I didn't feel like they were talking down to me or laughing behind my back for not knowing.