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| - I have been here at Luxe Scottsdale since January 2016. I work out of the house so I am here all day and see most everything going on. There have been two previous management companies here. Each had their issues. Its a complex facility with many tech innovations and amenities. Many apartments have Bluetooth wireless speakers and access to fiber optic Gigabit Internet (1 gig download AND upload, for my geek friends). The location cannot be beat, close enough to Old Town without dealing with the party crowd late at night. Its a $3 Uber ride to Old Town.
While others have had complaints about the previous managers, the new team from Greystar are amazing. Each and every one of them is going above and beyond to to make the residents happy. From simple things like cookies, a nice, clean coffee machine and doggie treats in the lobby. Erick and Julia know my name and greet me warmly each time I enter the building. I feel genuinely welcome every day. Dan, the property manager, is simply amazing. He really cares about the residents and the property and that comes through in every interaction.
The new team is actively fixing the issues from the past, like slow package delivery, better parking concepts, like everyone getting assigned a spot, versus the previous companies policy of charging for a reserved spot. They are really listening. The maintenance crew led by Marcus is hard working and right sized for this property. They are quick at resolving issues and keeping it clean. The lobby is mopped everyday and the halls every week ... trust me there are a lot of halls to clean. The most important thing to me is that Luxe is a very pet friendly property, with doggie bags at every outdoor trash receptacle and a free, professional style dog wash station. The residents are almost universally friendly and motivated in life. Great energy here.
Couple of pet peeves. The lighting in the bathrooms is not optimal for showering, so I got a sheer curtain from Hookless which has a see-thru panel across the top. Problem solved. Some dog owners are not actively cleaning up after their animals. Bad owners not bad dogs. None the less maintenance keep the place spotless.
Since I work from the home i am pretty picky. Its very quiet and the apartments are beautifully finished which makes for a productive environment. Overall, 5 stars because of Dan and his great team. I am delighted to live here.
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