About: http://data.yelp.com/Review/id/ZpaVAdWJfQy8NLQu3uxd8A

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About: http://data.yelp.com/Review/id/ZpaVAdWJfQy8NLQu3uxd8A Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2017-09-25 00:00:00 (xsd:dateTime)
itemReviewed	MAD Greens - Phoenix
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	1 (xsd:int)
rev:text	Manager Yuri needs training in customer service and how to read. I bought the promotional refill tumbler, excited because I only come here on my lunch breaks for the soda that has real sugar. I never purchase food here. When I purchased the tumbler I asked to make sure the refills were 99 cents without a food purchase. I came in today, all excited to use my cup for the second time, and Yuri tells me that she can't honor the refund without a meal purchase. I said, "No, that's not what I was told when I purchased." I then asked for a refill on the tumbler if I wasn't going to be able to use it for my ENTIRE reason for purchasing. I asked Yuri to show me where on the sign does it say that I have to purchase food on the tumbler's promotional sign. She picked it up, read it out loud to everyone in the store, trying to prove her point, but started to lower her volume when she realized she was just proving my point. No where did it say that I have to purchase food (I have posted the picture). I asked for a refund. She refused, saying she just can't. Can't or won't? Offer customer service! Yes, I got loud and frustrated and angry, who wouldn't. She proceeded to say "I'm just telling you how it is." In the middle of us arguing, police officers arrived. To my surprise, they actually facilitated and had Yuri write her name and store number and provide me with her higher ups information. I have a call in now. While I am taking a moment to complain, I will have to compliment the server with the purple hair. She is always a delight and smiles and compliments me. This is a big let down to someone who searches and searches for a cheap way to find beverages that don't contain hfcs.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Danielle

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