I was promised a promotion price12 months for $24.99 for their basic internet.
Two months later, they raise $5 to $29.99.
I asked them to explain.
They said, they only promised $10 off from $34.99 for 12 months, not $24.99 for 12 months.
This $10 off promotion is not honest, because they can raise the amount as often as they want.
I've encountered this kind of business practice twice from Cox.
Do record whatever they promise you from this company.