Ok this rating has nothing to do with this specific location its just this is the location I requested my package to be shipped to. So I missed my package due to me not being home and working. I see they have a hold at location option and figured it would be a great idea to use this option since I work long shifts and I could just pick this up the following day due to it being an inner city shipment. So I'm waiting all day for my package to arrive at the location and am checking on its status every hour. As of 0511 in the morning my package has been on a truck for "delivery." It is now 1730 and it still is on this truck! I am confused and frustrated because this is a package that I have been anticipating and with speaking with fed ex employees I am told it should be at the location requested within 24 hours of request. Well I have to wait until Monday now to get my stuff and who knows when it will be there, it was on a truck today for about 13 hours and never made it to location before closing. There has to be some sort of way to improve these types of shipments especially if it is an inner city thing. I didn't choose to use fed ex and now do to this confusion I would rather use UPS I have picked up at there locations the following day without issue. Its just disappointing i cannot have my item in a timely manner when I know its here but I cant retrieve it even though I requested to do part of the job.
Upgraded the rating due to the ease of picking up the package. In and out. Even though fed ex had some major confusion with shipping or maybe I was just impatient.