I wish I could give these guys more than 5 stars based on service alone. I came here based on my coworker's suggestion for Valentine's Day (girlfriend wanted burgers!), apparently this is my coworker's favourite burger place in the entire city.
We had a change of schedule so after a bit of a hectic start to the evening, we ended up coming here about an hour ahead of our reservation. The hostess graciously worked with us to find us a table anyways. We got the Valentine's Day special which was an amazing deal at about $50 for a 4 course meal for two (salad, coconut shrimp, burger and cake) that even came with a bottle of Beringer Pinot Grigio to share. I have seriously never seen a better deal than that.
Unfortunately, we were barely into our first glass of wine and our salad when my phone rang; my mother had been in a car accident, and needed my help immediately. I asked for take out as the waiter came to us with our plate of coconut shrimp, but instead of packing us burgers to eat cold later, he instead offered to simply comp the entire meal so that I could attend to this important family emergency. No hassle at all.
To say that I'm impressed with the service here is an understatement. I'm floored. I wish I had a chance to taste their food beyond just the salad, which was okay. I will be back...with more than big enough tip to make up for the graciousness shown by the staff at the Burger Cellar today.