I have gone to Primp and Blow twice. The first time I went because I had a weekly plus for a blowout, style, and make-up application. This was all fine. I had to wait about 20 minutes after my appointment time for this, but didn't think too much of it.
The second time, I tried to schedule an eyebrow wax for 3:00pm. I walk in at 3:00pm and they ask if I can wait until 3:30pm. I can't, as I am on my lunch break. I schedule it for 5:30pm. They call at 5:15pm and ask if I can come back at 6:30pm instead. As it happens, I can't. When asked the point of scheduling appointments they said that "unfortunately blow outs take longer than they are scheduled for." If they know this, why don't they just schedule blow outs for longer?!" I was very disappointed that two of my appointments in the same day could not be accommodated for the time scheduled and they did not seem to think this was a big deal. I would recommend for getting an actual blow out as they prioritize that, but not for anything else.