The food produced by this small shop is incredible. My friend and I sampled the All Italian and the Chicken Club today along with half orders of onion rings and chips. The food was delicious. The process needs improvement. We ordered our food. We waited 25 minutes to have our name called to retrieve it. All good. We ate. Then we stood in line for another 25 minutes to pay. Not good. This site needs to separate pick-up, coffees and smoothies and customers trying to pay. As it is today, we all queue up on one big line. I was late back to work as a result.