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  • Jubilations deserves a star upgrade because of the time and consideration taken to provide some outstanding customer service. I was treated to a night at Jubilations this week by a client of mine and she has significant dietary restrictions for medical reasons. A week prior to our reservation, the chef called my client to discuss her needs. She must have a liquid diet and told the chef to use her imagination. The night of our reservation, we received top notch treatment. Our server noted that we were exceptional guests and she would do her best to cater to my client's needs, which she did. For those who are familiar with the meal protocol, you know you are served soup, salad, the main course and desert. The chef tried to emulate the standard meal options for my client via blended items and also made a solid effort to create a respectable presentation. My client was served soup broth, then blended fruit with a hint of cayenne to replace the salad as starters. Her main course consisted of three separate hot, blended servings presented in a variety of glasses. One was pureed carrots, another pureed potatoes and the third was some sort of spicy tomato soup. Desert was this awesome looking mocha milkshake with a mint leaf. My client was absolutely beaming with gratitude and we certainly felt exclusive. I know she doesn't receive treatment like this very often so this evening was very special for her and I was so thrilled to be there. The staff truly were amazing. I must add that the food was better than I remember or maybe there have been improvements. The carrot cake was in fact the best I've ever had. I was skeptical about how much I'd enjoy the show, as it wouldn't have been my choice. However, within 20 minutes I was sold and by the end, I thought the show was fantastic, as every show I've seen in the past.
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