I usually have a good experience in sephora, other than that there is no reason to shop here. I went in to return a compact that the heat destroyed. The old woman at the register just did not want to assist me. She insited I drive 5 miles out of my way to Chandler mall to get the color compact i needef. Nevertheless i made her do her job, he looked up mu beauty insider rewards, but didn't offer me a free gift with the points i had. I dont ever want to see her again.