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  • Stopped in for lunch while I was attending a convention. Service generally just didn't seem to care or were extremely dismissive of myself and other diners who were dining alone. They weren't very busy but still slow (after almost 20 minutes of not seeing my waitress to try and order, I almost got up and left...which I should have done). The menu on OpenTable is not anything like what is actually available at the restaurant either which was very disappointing. In general, the servers were just very unprofessional for a "high end" establishment. A small group of them were gathered in the corner (maybe 6 feet from me) and were doing nothing but talking trash about people well within ear shot almost the entire time. Not cool. The food itself was barely edible. She asked me no less than 3 times how I wanted my burger cooked (med-rare/med). It came out as well done+. Since she had disappeared for 20 minutes and I was running really short on time at this point, it was a bit of a lost cause and I ate part of it since i was starving. Eventually the manager(?) came over and tried to make it right and he was very nice and apologetic. He was really the only positive part of the experience, everything else just plain sucked. I had to ask the waitress for every little thing which was super annoying. Silverware? Ketchup for my burger? C'mon, amateurs shouldn't be working at a place like this. Presentation was lackluster as well. Then it took at least 10 minutes to get anything. I was there for 1 hour+ and just disappointment to show for it. There's too many other great dining options nearby to bother with this place again.
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