OK, I usually try to steer clear of chain restaurants I cannot lie... This place was awesome. This was DAMN GOOD BBQ. The portions were good, not epic, but not skimpy either. The quality of the food was impressive. Delicious, smokey flavor, with thick sauce caramelized on the rib and fresh cut fies. I'm getting hungry again. My wife asked the server for her suggestion. She confidently told my wife try the nachos and my wife loved them.
Oh yeah, the server..... Caitlyn was our server and she was great. She explained everything on the menu and answered all of our questions. She was quick to get our drinks to us and never let them get empty. When she learned that we were from Ohio and that this was our first visit, she explained how their BBQ could be different from what we're used to up north. She checked on us often and wanted to make sure that the food was to our liking. Then the manager came over and said that the server informed him that we were from out of town. He wanted to make sure that we were having a good dining experience on our vacation.
The food was really beyond my expectation coming from a chain. But more surprising was the friendliness and sincerity coming from the staff of a chain restaurant. I have a feeling I'll be back before I head home to CLE.