Nothing but praise for the facilities and staff at this awesome hotel! I normally don't like the Renaissance brand of hotels (or anything in the Marriott family for that matter), as they lack character and all feel a bit like they're trapped in the late 90s or early 2000, but this recently remodeled hotel is definitely a mark above most. Not only were the rooms clean and spacious, but the staff was extremely accommodating - we had a cooler full of half eaten food we needed to get rid of before heading to the airport and the very friendly front desk agent took it from our trunk to the dumpster -- all while he was in a suit and had a smile on his face! I don't think I'll find myself in Phoenix anytime soon, but would definitely recommend this hotel to anyone looking for somewhere downtown.