Used Expert Air over the company that is contracted with my home warranty (a company which also has very poor Yelp reviews). Used Expert Air once on a referral from a friend three years ago with absolutely no complaints and the tech was able to make it out the same day. My air stopped working today and wasn't going to see the company contracted with my home warranty for 48+ hours. Called Expert Air and someone was out two hours later (two hours sooner than promised). Dusty was great, figured out and fixed the issue quickly, and I am very happy. HIGHLY recommend.