I dropped my vehicle off Saturday morning at 8:30 am for an oil change, tire rotation and check engine light diagnostic. My vehicle was finished at 4:30 pm that same day so 8 hrs later. Now this is understandable since I was the 18th person to drop off that morning and that is not why I only gave 2 out of 5 stars, just making sure people are aware without an appointment you will be waiting a while for your vehicle.
The reason for my low review is because when I went to pick up my vehicle the light code on my paper just read "recommend diagnostic" thats it. I get more info from the employees at auto zone when they check my check engine code. I know they cant give me a full diagnostic without additional tests but I mean you cant even give me the code error on the paper so I can use it for future reference.
Also very disappointing when I opened up my truck door to notice a giant black grease footprint on my tan carpet. One of the workers literally left an entire black footprint there that would not wash out and I am going to need to try to use stain remover, so whatever money I "saved" on trying to get me a cheaper oil change is now resulting in a loss of a whole day, the money to buy carpet cleaner and the time for me to clean my vehicle and take it somewhere else to read the code again. I used to have very good experiences with Sun Devil Auto in the past, but now the past two visits (both different locations) being bad I do not believe I will be back.