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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • I am leaving a 1 star for now, will update if they correct the problems. I have been coming here for years, with my Dolphin and with my Monaco. In past I have worked with Levi, the owner's son and have had fantastic body work done. Mechanical work has also been good. Even when it wasn't, they would make it right. They have a new service manager now and things are slipping. Had body work done on my Monaco and they did not put my 3 M Mask back on. I brought this to the attention of the Service Clerk at the time named Kelly. She said they would make it right. Kelly is no longer there and I brought it to Jim's attention, the new Service Manager, and he hemmed and hawed a bit but said they would fix it. Still not fixed. I brought my Monaco in for major hail damage. Insurance check was 18,000.00. I signed it in good faith that all had been done when I picked it up. They told me to write down anything wrong on my trip that I was leaving on. Right off the bat I noticed that about 90% of what was on the estimate and what they were paid for was not completed. Starting with steam cleaning the interior. Then front and rear end caps were to be completely refinished along with the removal and reinstallation of antennas, air horns, etc. Then I realized that my roof was replaced with fiberglass and not metal as it was originally and now my coach torques when on its jacks. I have brought the coach back with the list from my insurance company so that they can make this right. Have to meet with owners next week. I sincerely hope they restore my faith in them! They are close and convenient for me. Will update next week after meeting and again after coach is picked up. Fingers crossed!!
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