Ok, where to start... I'll start by saying the food is good. That's the only positive I have. As far as the employees go, they're shit! Who teaches these people customer sevrice? Nobody! That's who.. Nobody makes eye contact, and they avoid you at all costs. The gomer they have running the front should be in a helmet and have a coloring book. All he knows how to say is "Welcome to IHOP, table or booth?' Then when I say "To go order" he goes full retard... Takes my money (which was a chore in itself) and just stands there. I said "Well wheres the food?" "OH" he says, and goes to get it. Then he comes back empty handed and says it's not ready.... Mind you I placed the order on the phone 20 MINUTES PRIOR! And when I called, he told me it would be done in 10. So I sit. And wait. And wait some more. Then I asked again, "What's the word on that order?" He looked at me like he'd never seen me before and said "what order?.... Oh yeah" and walked away. Then, I assume it was the manager, finally brought out my food. Which was hot. Meaning they JUST made it. 32 minutes after placing the order on the phone, I finally got it. This is the SECOND bad service experience I've had at this IHOP.