Customer Service is horrible here! Today's experience triggered my leaving a review. But it started yesterday. I walked in and there's was no cashier. A older Spanish lady saw me but proceeded with drive thru without even acknowledging me. Not to mention there was already an older gentleman waiting on service a few minutes before me. I waited 3 minutes before anyone acknowledged me. Finally the assist the customer before me and finally take my order. No apologies to either one of us even after we both expressed our disappointment.
Then today I'm in the drive thru and the register in the drive thru window was reading my bank card. Mind you I've purchased inside with no problem with the same bank card. They said I have to park and go inside for them to ring it up at the other register because they were concerned with their drive thru window time. Really!? I'm a drive they customer and I'm concerned with my time too! With only minutes left of my lunch hour I go inside and it literally took her NO MORE than 30 seconds to ring up my milkshake! All that for what!? For company stats!? I'm so disappoint and will NO longer give my business to this particular location.