The only reason they even earned the 1 star is because one of the employees provided a high chair to my girlfriend during one of their rare appearances they made to tend to our table.
We had a family gathering here for my nephews 10th birthday. My 80 year old grandmother who was only attending for the joy of celebrating with her family was not allowed in without paying for a full price buffet even though she had no intentions of eating. After speaking to a "manager" they decided to allow her entry but only after being forced to pay a $2 fee... unacceptable...
NONE of the food was stocked. When we asked where the food was we got nothing but attitude from the kids working who seemed like we were bothering them by asking for the food we paid for. There were 10 different kids of desserts listed, 7 of which were empty. We were told the items had to be made and one hour later they made EIGHT cinnamon rolls. There is three times that amount of people in our party alone.
The silverware, trays and plates were not clean at all. You do get what you pay for but for the $12 (that you're forced to pay to celebrate a family members birthday) you shouldn't have to worry about hygiene and germs. This place is literally disgusting, unaccommodating and should be ashamed of themselves for the way they treated my grandmother.