Ms. K - really- it sounds like you need meds and possibly therapy! The store is amazing- and I consign and shop there- and I've had items that I've brought in turned down - so what?? The next stop is then probably Good Will, so not an issue for me. EVERYONE that works there has always been helpful and friendly- and at times I've seen them extremely over the top busy- so get off of your pedestal and start living in the real world- if they were picky it's because YOU as a shopper want to feel as if your shopping at Saks 5th Ave- so give them a break.