Let me first start off by stating that I absolutely LOVE Teriyaki Madness. I've been eating the Spicy Chicken since 2006. This store though is pathetic. The guy who works in the kitchen and he might even run the place is a clown. He took my order wrong last time and then actually started talking tough with me from behind the counter claiming that I ordered it wrong. He didn't shut his mouth about it until I told him to come outside and keep running his mouth. I ordered a spicy chicken plate with veggies and they gave me white rice. The best part is I NEVER order white rice because I don't eat white rice. I ALWAYS order it with veggies or BROWN FRIED RICE... Again I never order it with white rice, but he insisted on calling me a liar and saying I ordered it wrong. Well I refused to go back to this location but my wife wanted this food really bad so we decided to order over the phone. A guy took the order. She ordered 5 menu items and 2 of them were orange chicken bowls with noodles. Well the guy read the order back and said 2 teriyaki chicken bowls with noodles and she corrected him by telling him they were supposed to be orange chicken bowls with noodles and he said "we call it a teriyaki bowl" and she said okay. I told her "watch the order will be wrong". Well sure enough when she goes in to pick the order up they had 2 teriyaki chicken bowls with noodles instead of 2 orange chicken bowls with noodles. How hard is it to take an order? But I'm sure my wife ordered it wrong! Too bad the food is good because I would love to never go back!!