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  • I've been the happy owner of a MacBook Pro now for almost three years. My overall relationship with apple since the introduction of the intel chip has been disappointing. I had issues with the original MacBook, and when I purchased my MacBook Pro in May 2008, it had problems right out of the box. The apple store at Chandler took care of me then, replacing my brand new computer with almost no questions asked. Two and a half years go by, and I had no problems whatsoever with my computer. Unfortunately, I took my computer in for an issue in February 2011, and I found out that they forgot to transfer my apple care warranty over to my replaced machine. Que womp womp womp sound. Justin took great care of me, he comped my order, and he gave me three months to send in the repair. The time allotment was really helpful as I'm a full time student, and being away from my computer wasn't really an option. I had the computer serviced this week (second week of May) while I was out of town, after finals. When I dropped off my computer Jorge helped me he was also great, witty, personable, really thorough, he even assisted me in checking my backup and fixed what I didn't do correctly. Cut to one week later, I'm home from vacation, I have a MacBook pro in perfect condition. Life is good. Once again, Justin helped me. He was very thorough (but really expedient) personable and just absolutely great. The team at Apple Chandler doesn't just provide service with a smile, they provide service that makes you smile. I couldn't be happier with my experience.
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