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  • **UPDATE** I spoke with the salon manager. She was very sweet and apologized for the incident. Chadda, the owner, advised she would do the color correction free of charge! After my 1st session: She helped me understand that it will take time to achieve the color I want without damage. Her assistant, Courtney Comito, was wonderful as well! So far it looks amazing! I will be going back shortly to continue the process. **UPDATE** I was previously advised that I would have to wait one month before returning for a second session to attempt to achieve the color I originally wanted. I was initially told that if I decided to receive the correction service within the salon that I would not have to pay. When I arrived for the second session, I was advised I would have to pay $95. I kindly asked for a partial refund on my original payment, seeing as their hair stylist did NOT provide me with the service I requested on my first visit. Chadda, the owner of Icon Salon & Spa, advised that her hairstylists are independent contractors. She then rudely explained that she offered the color correction to get rid of the green and blue in my hair as a courtesy. In the end, my hair was severely processed only to end up with a color I did not request. To say that I am extremely disappointed is an understatement. I would definitely recommend against coming to this salon, seeing as there is no accountability for the work you will receive!
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