such a shame all bank of america's are doing away with service, go to the atm
i remember the days of personal bankers. families had their own personal bankers who conducted the families business. no waiting in a never ending line, to be seen by the only teller working, with plenty of staff walking around, (but that is not their job) no you must wait in a never ending line while the rest of the staff look on at the disgruntled customer,
each an ever branch is exactly like this. the days of service are long gone, the minute the bank went modular, not a fan of the new changes, looks generic and neglegere with out any warmth.