The chicken is great, however it is better when 1 particular cook is doing the grilling. I don't know if the person cooking is responsible for marinating the chicken or not but 1 time when I was there the chicken was magnificent. Otherwise it's still very, very good.
I have had a few problems ordering. I'm trying to eat more healthy so I never get the beans or rice. I just get the chicken and enjoy it with a salad. Twice I have had issues just trying to get chicken. Once I asked for 3 pieces, it became a big deal. They told me I had to order the 3 piece combo, told them I didn't want the rice or beans, a manager was called over and I was told the price would going to be more than a 3 piece combo was. I was so pissed off I walked out then I came back in and asked if I could by 1 piece of chicken, they said yes. OK, I ordered 1 piece, paid for it, then ordered another piece paid for it and finally after paying for that ordered another piece. A lot less than a 3 piece combo. They felt really stupid. Similar thing happened once before. Oh well, at least know I know what to do!!