Good location and a nice, clean, updated facility. That's about all the nice things I can say. Most of the wait staff are good, but some are bad and a few just don't care. The prices are kind of high. However, if you get emailed specials from corporate, most of the wait staff say "what specials?" Apparently, the owner doesn't honor chain-wide advertisements like the "Value Menu" (which you know has to exist and have to specifically ask for that menu, otherwise, you'll never see it), Customer Appreciation day on the 20th of every month (I've visited on the 20th 4 times in the past year and have not received the advertised promo coupon). It seems like the restaurant runs itself without any supervision. The owner never seems to be around and the managers goof off in the kitchen or at the bar. The owners or managers never visit tables or ask people about their dining experience. The problems in this restaurant are fixable, but only if the owner starts to care and takes a more active role in ensuring quality control.