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| - I used to come to this studio off and on a few years ago, however the place was starting to get a little run down and the instructors and staff didn't have much enthusiasm.
Thinking I would give it another try, I purchased a Groupon and went in for a class.
First impression- they cleaned up the clothing and merchandise, so the energy was already more positive, however instead of greeting me as a new customer, I stood there and waited for the staff member to finish one side conversation and then strike up another with someone who seemed to be a regular.
The Yoga Class- Summits is known for the same flow which I know is supposed to be the exact same every time, which is one of the reasons I don't go very often. This particular class was being taught by what seemed to be a new instructor because the staff member that checked me in took the class and corrected him and huffed and puffed every single time he messed up, making for a very un pleasurable "yogi" experience.
Afterclass-
I spoke to the woman that was huffing and puffing and let he know that maybe there was a more positive way to go about teaching some one and having better vibes, since after all it was yoga....turns out she was the owner and didn't really care about my experience. She stated she was a micro manager and everyone that knew her, knew her energy. Does that mean she doesn't want knew customers because she is friends with everyone that goes there, and they keep her in business and don't care about the experience? I"m not sure.
My two sense- Don't let someone teach a class if they aren't ready. Yes, I am all for learning, but do it one on one. If you want him to lead a yoga flow class, let it flow. People will have a better experience if everything seems seamless even when it' not, even if it isn't the exact Summits flow...Yoga is supposed to be about letting go, recharging, good vibes, the workout is the bonus.
If you want to stay in business and have a successful one, train your people prior to exposing them to micromanagement in a class of paying customers who then have to watch you throw a temper tantrum over someone not doing a second set of chair pose and moving on to downward dog too quickly.
Also, the towels smell like mildew....who wants that on their face after a sweaty workout....bleach or vinegar and baking soda work wonders, you can't put some essential lavender oils on a dirty rag and expect the nasty left in the washer smell to go away.
In conclusion- I wont be back, which is a shame. I will drive further, just for a better experience, I am sure I am not the only one.
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