I had been wanting a "higher technology" bike for a while when I finally decided it was time to upgrade from my run-of-the-mill Wall-Mart bike. A cyclist friend suggested Exhale Bikes. I stopped in to take a look around. What I found was a wide selection of "higher technology" bikes, but more importantly, a staff that not only cared about what I was wanting to do - but understood that, while I knew quite a bit, I didn't already know everything.
I found a bike that fit what I was looking for and in the price range I wanted. That's not why I'm writing this review.
I came away with an education! I had never ridden a bike like this before. I didn't know how to operate parts of it, how to maintain it, I didn't even know the terminology for most of the things I knew I wanted. I had been in high end bike shops before and they assumed I knew what they knew. The guys at Exhale made *sure* I knew what I needed to know. Some of the things they taught me I did already know, but they taught me much more.
I am a runner, not a cyclist. Cycling makes me a better runner. I gave them 5 stars because of how they interact with their clients. It's not about selling the bike, it's about making sure the client gets what they need.