I have been going to this salon almost 6 years. I was very nervous when I first moved to Pittsburgh about finding a good Aveda salon with people who are not just friendly and kind but also committed and care for their work. Everyone here is very friendly and very nice. No pretentious people here.
They suggested Jamie to me the first time and I have had her since then. She is very good at what she does and handled my Indian thick hair very nicely. It may not seem like a big deal but in my previous encounters I have realized that it takes experience to work with non-american hair. My hair is wavy in some areas and plain-ol' non-manageable in other areas. Through out the years Jamie has given me the exact look I wanted and also tried new things when I was ready for a change. She has given me suggestions on what products to use and sometimes those products are simple off the shelf products that are not from Aveda. She is always honest with me about what to use and how to use it and has never pushed anything that I did not want. I am a big fan of Aveda products in itself and Jamie always gave me her honest opinion.
The products they use to color my hair is very good quality and it deep conditions my hair as it colors it. My hair quality has improved a lot.
I wish I could take this salon and Jamie with me as I move again.