I was recommended to this vet because they don't charge unnecessary fees and have experience with UTI, which is the problem my foster dog had. I was excited because they have evening hours so I wouldn't have to miss work! I made a 5:40 pm appointment. I arrived 5 minutes early and filled out the paperwork and then proceeded to wait A FULL HOUR before I was called to an exam room.. There were 5 other pets waiting in a fairly small waiting room. Luckily all the pets were friendly with each other. When I was finally seen, the vet tech was ok. I then waited another 15 minutes to see the vet. My foster dog was pretty fed up by this point, and so was I. The vet care was fine, they took care of what I came for, but waiting for over an hour is not worth it for me. I won't be back.