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  • I should have read these reviews before coming here. I came to Sun City for about 1 year until my puppy almost died. First bad incident I brushed off was when my dog was neutered. While he was neutered, I was expecting one fee that was quoted. After I went to pick him up I was hit with a couple more extra charges making it about $80 more with teeth extraction, etc. The weird thing is they never called me before making these decisions so I was hit with it. Okay... Strange. I bit my tongue and went on my way. The next bad incident is when my puppy had kidney stones. Took him in and had them hold him for 2 hours. They flushed his bladder with saline and gave him back to me. As soon as i got home I could tell he was still sick, even worse than before.. He was throwing up all over the place and came back in a worse condition. By this point Sun City was closed so I had to take him to an Emergency Vet. They cost me an extra $800 dollars because they couldn't go through with a full examination or check on him to see if he's okay. The point I'm trying to make is if my dog was still puking when he got home, he had to have been puking at Sun City when they gave him back. They must not care to give my dog in a worse condition... Here comes the WORST EXPERIENCE OF MY LIFE... They kept my dog in the vet for a few days which cost me $$$ because he had to stay over night. He needed surgery for stone removal. The vet told me they needed to do a procedure for a "possible liver shunt" which was a bile acids test which cost me another $300. I spent over $1000+ on this vet without surgery when all my dog needed was stone removal. They milked more money out of me to tell me that they couldn't perform surgery on my dog and would NOT remove my puppies bladder stones because of a "possible shunt." This process took over 3+ days for them to make the decision to NOT perform surgery on my dog. If this was their decision in the beginning because of a "possible shunt," they should have been upfront in the beginning. They agreed to remove my dog's bladder stone if I agreed to "fix' my dog's POSSIBLE liver shunt (which was never confirmed) and quoted me $4000 (this is WITHOUT the $1000 tests/vet bills). I took my dog to Durango Animal Hospital who agreed to remove my dogs bladder stone (ignoring the fact my dog had a possible"shunt") and quoted me only for bladder stone extraction. They saw my dog's situation and quickly got him in surgery and over night stay in less than 24-48 hours... And I also saved over $3000. Also the vet at Durango Animal Hospital and the staff treated my dog so much better! I felt guilty leaving my dog at Sun City. I felt safe leaving my dog at Durango. Sun City also asked me remove my bad review. Nope. DO. NOT. GO. HERE.
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