I called inquiring about a new Battery because mine recently lost all its juice. The gentleman who answered the phone was very polite and helpful. I asked if they would help put the battery in too and without hesitation he said absolutely. It was a big help. We were on a time crunch and gave the car a jump my husband was in and out with a new battery installed within 10min. Way better option than going to the dealership or a mechanic for your battery.