I may not have stayed here as a guest but let me say everytime I valet my car, eat at one of restaurants or bars or go to a social event at the ritz, I feel like I am treated as if I was renting one of their penthouse suites!
The staff at ritz are honestly second to none. From door staff to valet to front desk to hostesses to bartenders and servers to managers; every single person (without exaggeration) treats you with exceptional professionalism and pride. Everyone seems to enjoy their jobs here no matter what level and without hesitation will bend over backwards to meet your wants and needs. Want food from Tocca brought down because you are enjoying the atmosphere are DEQ? Done. Switch menu options to something you prefer? Done.
Seriously I love the Ritz the hospitality is amazing probably the best in Toronto.