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| - We couldn't be happier with how beautiful our pool looks after having it drained and cleaned by Arizona Pool Blasters. My husband and I recently purchased our home without realizing how bad the calcium buildup was on our pool tile. We were even told that it was one of the worst cases the company had seen, so we were worried that we were going to have to bite the bullet and spend a lot of money replacing the tile. Luckily, Jarin's crew was able to completely remove the buildup and restore the tile to its original condition. I'm truly amazed with their work!
Additionally, the company provides a superior level of customer service. They had some equipment issues on the day they arrived to drop the pump to drain our pool and had to come back the next day, pushing our completion date back one day. They were very apologetic and ensured us that everything would be taken care of as quickly as possible. However, when the guy arrived the next day to drop the pump, he was unable to locate our sewer clean out. We were told that they typically locate the clean out during the estimate, but they forgot to look for ours so he couldn't drain our pool.
My husband and I were panicking over this news. We had scheduled our cleaning a month in advance and were on a tight deadline to get our pool finished. I spoke with Jarin right away and, after reviewing our city's laws regarding pool drainage, we came up with an alternate plan. Not only did Jarin guarantee that our pool would be completed the next day, he personally came out to our house at 8pm that night to drop the pump and drain our pool. His crew arrived first thing the next morning to clean our pool and started refilling it by 10am. THAT is customer service!
We had some hiccups, but the way in which this company remedied them was very impressive. We've received many compliments on our pool and we owe it all to Arizona Pool Blasters. We will definitely continue using them, and plan to refer them to all of our friends. Thank you, Jarin!
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