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  • I had a gel manicure with Heiu (sp?). My nails looked fine, but he was very unprofessional. He insulted the nail color I picked out (it was a neutral taupe I had requested specifically) and then, while he was doing my nails, insulted my hands (I had a cut on my cuticle that he pointed at and said "ew"). He made another negative comment about a family ring I wear. It was so bad that the very nice lady who was doing a manicure next to him said something to him about his mood. I came here to relax, not be insulted, and I would have walked out had I not been so sure he would have charged me for the service regardless. I know everyone has bad days, and manicurists are no exception, but I had been to this location before with a friend and he had talked to her in the same way and she complained to the manager. I am all for making conversation, but if he can't say anything nice perhaps he shouldn't say anything.
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